Transactions

The Transactions page (/transactions) lists every charge processed on your account: first payments, renewals, pre-authorizations, captures and refunds. It opens with the last 10 days.

Filters

Filter	Description
Date	Date range of the transaction. Default: Last 10 Days.
Transaction ID	Internal ID.
Email, Name, Last Name	Customer data.
Bin, Last 4 Digits	First 6 / last 4 digits of the card.
Transaction Type	One or more types: one-time payment, subscription start, recurring payment, pre-authorized, capture, voided, refunded.
Transaction Status	One or more statuses, e.g. Approved, Declined, Insufficient Balance.
Amount	One or more amounts (multi-value).
Billing Cycle	Renewal number: `1` is the first payment, `2` the first renewal, and so on (multi-value).
Payment Attempt	Retry number within a billing cycle (multi-value).
Product, Merchant Account	One or more products or MIDs.

Results are paginated and sorted on the server. By default the newest transactions come first; you can also sort by ID, Billing Cycle & Attempt and Amount.

Columns

Column	Content
ID	Transaction ID.
Date	Date and time of processing.
Transaction Type & Info	Type, and the gateway status underneath.
Customer Detail	Name, email and masked card (`BIN **** last4`).
MID & Descriptor	Merchant account that processed it and the descriptor shown on the cardholder’s statement.
Company, Shop, Product	Where the sale belongs.
Billing Cycle & Attempt	For example Billing Cycle 3 / Attempt 2.
Amount	Amount in the product currency.
Refund	Refund button, when the transaction can be refunded.

Refund a transaction

The Refund button is only shown for transactions whose refund status is REFUNDABLE: successful payments that haven’t been refunded yet.

Click Refund on the transaction row.
In Amount to refund:
- leave it empty for a full refund, or
- enter an amount (2 decimals) for a partial refund.
Confirm with Refund. The platform shows the gateway’s answer; on success the button disappears from the row.